Refund & Cancellation Policy
Last updated: 21 Jul 2026
1. Nature of Service
RiskSignal provides subscription-based digital analytics, AI-assisted reporting, portfolio intelligence, and financial risk monitoring services.
Due to the customized and digital nature of the service, refund eligibility is limited after service activation or report generation begins.
2. Refund Eligibility
- Refund requests must be submitted within 24 hours of purchase
- No report generation, onboarding, or dashboard access should have started
- Duplicate or accidental transactions may qualify for refunds
- Refund approval remains subject to internal verification
3. Non-Refundable Situations
- After report generation has started
- After dashboard access or onboarding completion
- Partial or completed usage of subscription services
- Downloaded, viewed, or delivered reports
- User-side technical limitations or internet issues
- Violation of platform policies or misuse
4. Subscription Cancellation
Users may cancel future renewals at any time through account settings or by contacting support.
Cancellation prevents future billing but does not retroactively refund completed billing cycles.
5. Refund Processing Timeline
Approved refunds are generally processed back to the original payment method within 5–10 business days, depending on banking and payment gateway timelines.
6. Payment Gateway Notice
Payments are securely processed through Razorpay and associated banking infrastructure.
Refund timing may vary depending on banks, card issuers, UPI systems, or payment processors.
7. Abuse Prevention
RiskSignal reserves the right to deny refund requests involving abuse, fraud, excessive claims, suspicious activity, or policy violations.
8. Regulatory Disclaimer
RiskSignal operates as a technology and analytics platform and does not guarantee investment performance, financial outcomes, or market returns.
9. Policy Updates
We may update this Refund Policy periodically to reflect operational, regulatory, or product-related changes.
10. Contact
RiskSignal
India
support@risksignal.in